Hello, we regret to hear that your experience with us was not a more positive one. We hope you will give us another chance. Please call us at (806) 747-3211 so we can work towards a solution. Thank you and have a great day.
Our sales Representative was names Luis and he made us very comfortable with the car we were purchasing and we look at two vehicles and he made sure the one was exactly to our liking and what we were looking for. Thank You.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Please don't hesitate to reach out to us if there's anything more we can do!
My car is not fixed, still having same problems, that I brought it in for. Also I was told they do not have any courtesy vehicles for me to drive. They told me the next time I bring it in I needed to leave it 3 to 5 days, I can���t be without a vehicle that long! I also set an appointment to have it checked out and they didn���t have time that day so I had to take it back 2 weeks later.
Hi there, we regret your most recent visit with us was not up to the standards we strive for. Here at Gene Messer Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (806) 747-3211 to discuss ways we can better serve you in the future.
We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you; be it service or sales. If you have any further questions, please don't hesitate to reach out!
Brannon helped us a lot on our first new car purchase experience . He was on top of the game and answer every question we had . I would definitely would recommend him . With family and friends . He event helped us the get a bank to get it Our truck financed . He���s a complete seller . Definitely a 5 Star seller .
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! If you're ever in need of more help, please let us know!
Had appointment to get a flat fixed at 8:30 and was told to come back around 1 pm got there and they looked at tire. It had a nail in it in the outside tread not the sidewall and they said they couldn't fix it , take it to a tire store. I bought tires from this dealership and was told it had full warranty and now got to take it somewhere else and pay to get it fixed. Will not buy tires from dealer again.
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We would like the opportunity to make this up to you. Please contact our manager at (806) 747-3211 so we can make your experience a positive one.
Both the Sales Manager, Eric Johnson, and the New Vehicle Manager, Scott Larrentree were very accommodating and helpful in finding the vehicle I wanted. My salesman, Lyle Williams is very knowledgeable and accommodating as well. I really appreciate them working with me. I appreciate the fact that the employees are wearing masks, as a precaution to protect themselves and their customers at this time. Your finance person, Lisa, has also been very professional.
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us!